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Dell Online

Dell Online Review


www.dell.com



Overall 3.62 of 5 view all 29 reviews




Good Customer Service- TERRIBLE product
1 star rating

pc-user, cost-conscious, Every day computer user
Pros

    easy to purchase

Cons
    delays, poor communication after the sale

NOV
16
2007

As a college student, I was looking for a cheap but high quality computer and Dell seemed to be the most logical option for me after comparing different companies. I ordered the Inspiron 1600 laptop. At first the computer worked just fine, however after the first month things went down hill and have been continuously getting worse. I feel that Dell has given up on quality and is now focusing more on quanity and money. I know I am not the only person out there that feels this way. If you have a choice, do NOT go with Dell. The only pro i can say is that they have very good customer service for basic needs, however will charge you a lot extra for anything that is more complex.

I_thumb_down Dell Online is not recommended by bjtown

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