I am very dissatisfied with this computer and with Dell. I had the same computer, a Sony Vaio, for 10 years but decided it was time to upgrade. I ordered this computer directly from Dell. I started having issues with it 1 week after getting it. First, a usb port in the back of the computer stopped working. Second, the keyboard stating missing keystrokes while I was typing. I went out and bought a new keyboard and still had the same problem. So, obviously, it is a problem with the computer. I called Dell and they told me that it must be spyware on my computer and I have to pay them to fix it. And that was something that my warrenty did not cover. The computer came with Windows Vista, which has Windows Defender which scanned my computer and says there is no spyware or viruses. Dell sold me a messed up computer. So, I will never buy Dell again!