Still Using It
Overall, it has been a great laptop. I have had it for over six years and it is still going. It is big and heavy, but otherwise has out lasted some other electronics. It helps if you have any knowledge on reformatting, keeping the unit cool, and rewiring the jack. Ease of Use Out of the box there was no problems, nothing extra to install, and just turn it on and go. It is nice when you can just enjoy a new device without a bunch of configuring or activating. Battery Life Compared to today's batteries it is bad, but it was good for it's time. Now the battery does not work at all, but it lasted a good five years. Support & Service I never had to use it and that is the best support I can think of. Make a product that does not need support and your customers will be as happy as can be. Speed/Performance I did not get the high end model, but it was plenty fast for my needs. I scanned many pictures and documents into this machine and it handled it just fine. At the end I needed to reformat and I went with Linux, so it runs better now. Windows is like running with an elephant on your back. Design Very good, but a bit heavy. Of course newer machines are much lighter. I like the keyboard. It has a good feel unlike new models with mushy keyboards. This one has very defined keys which is nice if you know how to type. Durability Not meant for hard falls, it's a laptop not a ball. But otherwise is built well, does not come apart, no cracking, and can handle it's own weight.
Jesusviews
USA