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I have been an avid Dell user for over 7 years now. I have purchased 5 computers from them in that 7 or so years. Always felt I was getting a good deal and a great computer. Until this one.
As for the computer itself it has a great wide screen, intagrated number pad, and for a laptop- pretty good speakers. It really ends there. Within 2 months of owning it the AC adapter went kaput. I called, they replaced. 2 months later, same thing, only this time the battery went with it. They sent someone out to look at it, replaced the motherboard and still nothing. Called back- they sent a new AC Adaptor and battery. In teh 4 years I have owned it I have had to replace the AC adapter 5 times. 4 of those times the comp was still under warrenty. This last time I had to pay out of pocket for a new AC Adaptor and Battery
I spent $1400 on it 4 years ago- yet I still seem to owe $1113 on it. Dell Customer Service has been completely unhelpful in helping me figure out why. I just get told to make bigger payments. I plan on seeing someone about this problem. I will not be buying another Dell again.
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