Dell bleepin' stinks!
a PC User, always online, married
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JAN
22
2009
Dell Inspiron 530 Desktop Computer —
I purchased my Dell online and received it on my front door step about a week and a half after I ordered it. The first time I turned it on, everything worked great. Then, it was all downhill from there. After a restart, I was stuck on the Dell screen forever. I tried rebooting and I could just hear the fan stopping and a "beep" sound coming from the tower. Then the fun starts with calling technical support. After going through the terrible voice prompt system, I finally got a live person (from India I'm guessing). I told him what was wrong and then he was going to transfer me to tech support, but instead I get a busy tone. So I had to call back and go through the same thing again! And guess what, the same thing happened a second time. I was livid by this point. The next person I got on the phone heard a mouthful from me, of which I apolized aftewards, but you can see my point. After we diagnosed that the computer was dead, I was transferred to a supervisor so they could get a new computer to me. Guess what, I was cut off a third time! So when I called customer care the next day, I told them to just give me my money back becasue of the awful customer service I received the previous day. I will never buy another Dell! I hope Mr. Dell sees this review, because this outsourcing to India is really hurting companies like Dell.Last edited on Jan 22, 2009
Dell Inspiron 530 Desktop Computer is not recommended by Greatone
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