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I like my Dell Inspiron 1521, it works fine except that it's a little slow. My battery died and new ones are a little pricey, so I just leave it plugged in now. The touchpad was a little hard to get used to, so I use a mouse with mine. The original price was very affordable, but accessories for it seem a little too pricey for me.
I haven't had to use their customer service, so I don't know how good it is.
I would definitely recormmend it, it is very reliable.
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