My husband bought this laptop along with printer for my Christmas/Birthday present in 2005. Worked great for the first year, then after the warranty expired the print spooler stopped working. Hence, no longer able to print. Customer service was very unhelpful. I love suring/shopping the Web, checking email, facebook, etc. This laptop runs extremely slow, especially with facebook and shutterfly since it has trouble loading pics etc. Very disappointed in my laptop and the lack of Dell's tech support. Have no intentions of buying another Dell.