reviewer
jlhaines
Erin, TN

Takes them forever to "fix" any problem

2 star rating

pick up things fast, pc-user, value conscious, expecting the computer to work right, appreciative of good service, practical, a pet owner, not rich
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Pros

    Is good. If they give you one that works

Cons
    Took over a month to fix problem, was going to give me a used one

AUG
25
2007
I bought a Brand new Dell. Within a month, it wouldn't turn on. I was using DSL and still paying for it. It took them about 2 months to finally just give me a new tower, because my other one wouldn't work. They sent a guy out to my house 4 times with different and same parts, still nothing. When I was on the phone with them and getting the new tower sent to my house, they told me they were sending a refurbished one. I told them, no way. Finally after just about telling them where they could stick the computer, they agreed to send me a brand new one. Still not for sure if it is one or if they just said it was a new one. Have not had any problems myself with mine. But my friend, who's account I bought my through, started having trouble with her's soon after.

Last edited on Aug 25, 2007



I_thumb_down Dell Dimension E310 is not recommended by jlhaines

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