reviewer
dpol
Enid, OK

A piece of junk!

1 star rating

Daily exerciser

AUG
11
2008

I bought this Dell AIO948 in March and by June I was having problems with it.  Spent endless hours on phone and "live chat" with tech support and still had problems sporadically with the "stand alone" fax and the fax modem.  Would only work part of the time.  They sent me a refurbished printer on July 3 and called back to see if it worked.  Told them it was doing the same thing as the other one.  They said they'd call me back the next day to check on it more thoroughly.  This was three weeks ago and no phone call from them.  I am unable to contact Tech Support as when I enter my Service Tag Number, they are saying it was purchased outside the U.S., so they are unable to help me!!!!  Call the phone number listed and they keep either putting me into computer tech support OR transfer me to the Dell Canada office.

No more Dell printers for me!!!!!



I_thumb_down Dell All-In-One 948 InkJet Printer is not recommended by dpol

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I_comment_shdw24 Comments about dpol’s Review

 


LisaCarey wrote on Aug 11, 2008 at 9:17PM

I have had that happen with phones too.