reviewer
suemcgee47
Livingston, TN
Troubles with this Produce!
2 star rating

a PC User, Every day computer user

AUG
13
2008

Dell All-In-One 948 InkJet Printer — 

I bought this printer less than a year ago. Had problems with the usb from the beginning. You have to unplug from printer to get PC to boot up then plug back in after booted. It went from that to not letting you use either colored or black inck cartridge. If one runs out and the other is full it will not let you click on icon to let you use other ink cartridge only. Also started making a loud clicking noise when you turned on printer from out of idle. I called Dell they had me to return and replaced printer. When the replacement came they replaced the printer with a refurbished one. Not to mention that they would not give a new warranty on the replacement but kept the old warranty for the first printer ,which will expire in November 2008.  I still had the same problems with the usb cord and the ink. I called deal and talked with them we went through several steps which did not fix this problem. The tech even told me that several people had the same problems with the usb cord as I was having and they did not know what was causing the problem. I will say that it does print great quality of prints but with all the problems with the product  I would advise buying some other printer with not so many problems.

 Thank You,

Barbara McGee

 



I_thumb_down Dell All-In-One 948 InkJet Printer is not recommended by suemcgee47

1
helpful
vote
Did you find this review helpful?
 
 
 




I_comment_shdw24 Comments about suemcgee47’s Review