Alienware Laptop - Don't waste your money!
I come from a Dell family! We love our Dell laptops and when the family gets together, there are at least 6 Dell laptops in the house. So, when it came time for my husband and I to get a new laptop, we of course wanted the Dell brand, but we, mainly my husband, decided to get an Alienware Laptop for the first time, with all the bells and whistles. Well, let me tell you - DO NOT WASTE YOUR MONEY! We have had to send our Alienware Laptop back twice to repair it and the problem still occurs. The computer just constantly locks up and the brilliant tech people at Alienware cannot figure out what is wrong with it! While it was still under warranty, it was like pulling teeth to get any one from Alienware to help us out. We finally gave up! We could not get Alienware to help us, so we purchased a new Dell laptop - which we should have done all along! And yes, I do know that Dell owns Alienware, but we have been very unhappy with Alienware, but are very pleased with Dell. So, if you are looking for a new laptop, I suggest you stick with Dell because our 4 year old now plays with a worthless Alienware Laptop!
JEDSMOM
Wise, VA