What a fabulous and wonderful microwave! We have absolutely LOVED our Dacor Convection/Microwave oven. When we renovated our kitchen five years ago, we did not have room for two ovens. That put us in quite a quandry as we are a family of seven and I love to cook. I cook three meals a day most days and like to have large holiday meals. Having only one oven really limited me. When we learned that Dacor made a convection microwave oven, we were thrilled! It was not a cheap product but it was well worth the extra cost. Imagine my delight at being able to turn our microwave into an oven!! I have baked countless casseroles and side dishes IN OUR MICROWAVE. Dacor makes a wonderful product. I did read the other review where the owner was completely unhappy. Thankfully I did not have any of those problems. We have always been extremely happy with our Dacor Convection Microwave. I would buy this product again the future!