I ordered their Jubilee Box; a quarterly box filled with gift wrap, cards, gifts and a personalized item all valued at over $60. What I received....a cheap mouse pad with my name on it! No box, no wrapping paper, no cards. Nothing! I assumed this was a mistake and contacted customer service. No help at all. Promises that the manager in charge of the boxes would get back to me, disconnecting me after asking to speak to said manager, hold times of over an hour! Unbelievable. I have still not been able to resolve this with the company and am now disputing the charge. Annoyed that this Jubilee Box has turned into such a headache.