I primarily use the H-21 for making paninis. In that regard, it's quite awesome. The grill heats up quickly and has griddler and grill heat operation. The plates are interchangeable and easy to swap out. The top part swivels, so when you put it down, it will heat the top of the meat or sandwich evenly. It comes with two drip pans to place where the grill plates have an opening to collect grease and oil. You will get oil splatter cooking meet with this, keep in mind. One thing is that if you use the top plate to cook meet and open the grill up, grease will drip down. The plates are non-stick and relatively easy to clean. They give you a plastic scrubber to help clean the grooved plates. Overall, the H-21 is a nice item to have in the kitchen.
Downers Grove, IL