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Cuisinart Food Processor -  DLC-2011

Cuisinart Food Processor - DLC-2011 Review



Overall 4.38 of 5 view all 13 reviews




What happened to Cuisinart quality?
3 star rating

a gadget geek
Pros

    High capacity, Heavy-duty motor

Cons
    Annoying safety feature, Expensive replacement parts

NOV
18
2007
For the most part, I like this machine. It was the one I wanted and it does what I need it to do and I like that (I've never made dough in it, so cannot comment on that feature, which seems to be where people have issues with it).

That said, there is one thing I ABSOLUTELY HATE about it - one of the safety features! The "pusher" cup HAS to be inserted the correct way before the thing will run! That gets a BIG thumbs down from me! I'm sorry, but I don't always want it in there to run the stupid thing - I'm not always pushing something in. For this reason alone I might be tempted to buy a different model (I didn't fully research them before I asked for this one--I just knew I wanted an 11 cup Cuisinart).

I only used this machine maybe once every other month on average (if that). So imagine my surprise when after I used the machine and went to wash it, I noticed a small metal rod in the sink, and then I noticed that the handle of the bowl assembly was falling apart!! My stepdad was able to piece it all back together, and temporarily held it with scotch tape. Since it was still working, I didn't want to spend the $94 on the work bowl replacement kit. I used it again after that with no problems.


Fast forward to the next time I went to use it, when I pulled it out to make pesto. I twisted the bowl off the base to rinse it out and something popped out of place on the handle and I could not get the bowl back on the base - there was some metal piece sticking out that would not budge, no matter what I tried. Well, since I was in the middle of making pesto, I ran to the store and bought the cheaper 7-cup model for $99 - just a few dollars more than what it would cost to replace just the work bowl assembly on the other machine.

I haven't decided yet what I am going to do with the 11-cup Cuisinart (just have the base unit and blades), but I have to say I am EXTREMELY disappointed in it. I thought Cuisinart was a great brand name, something to last for 20 years. But it didn't even last four years of less than light use!

Overall, however, I still give it three stars, because when it worked, it was a workhorse--and the 11-cup capacity was wonderful.

I_thumb_up Cuisinart Food Processor - DLC-2011 is recommended by hudson2001

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I_comment_shdw24 Comments about hudson2001’s Review



TheBard wrote on Nov 29, 2007 at 9:27AM


Outstanding review! I have been looking for a quality food processor and I might have to cross this one off my list and go for a Kitchen-Aid.

Vincent