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We have had this coffee maker for over 5 years now, and I have not even been tempted to look at replacing it or buying a different one. It is easy to use, easy to set the clock and timer, and it does what it is supposed to do-make wonderful, hot coffee that stays hot for as long as you set the auto-shut off. My sister-in-law even commented at Christmas dinner, "Wow, this coffee is still hot! My coffee maker doesn't keep the coffee hot for long at all." The "pause and serve" feature is great for those of us who get impatient and want that first cup of joe in the morning before the whole pot is done. It is easy to clean, and even comes with it's own water filter, which was a nice feature when we lived at a house with well-water; now we have RO water, so it's not as big of a deal.
The only downfall it has is that if you do get too impatient and try to pour too fast, it does leak out the side and leave a puddle of coffee around your cup. But overall, this is the best coffee maker I've had in the past 20 years. My mom got it for me for Christmas after she'd had hers for about a year-she's hooked too.
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