reviewer
pnut3226
kissimmee, FL

item 0712860500adv 2 wks: unavailable/orlando false advert

1 star rating

a home owner

JUL
27
2008

Craftsman Lawn Mower — 

     I have been attempting to purchase your advertised clearance item 070712860500 for 2 weeks now. It is  a 17.5 hp riding lawnmower listed as a clearance item in my Sunday newspaper for the last two weeks.  I have already complained that the item was not available at all in my area last week... To my dismay, I see it listed as a for sale clearance item again in today's paper...so I immediately checked for availability in orlando /online so that I could purchase the item for pickup today. To my disgust, I found it unavailable at all 5 stores in Orlando.   Since I checked the internet  for availability before the stores opened this morning,I am assuming that this add is misleading and the product is not available at all.  Why is it still listed in the ad as a clearance item if the quantity in stock is 0. I think that is called false advertising and my response from Sears complaint department  has been nonexistent...

Last edited on Jul 31, 2008



I_thumb_down Craftsman Lawn Mower is not recommended by pnut3226

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I_comment_shdw24 Comments about pnut3226’s Review

 


RobR wrote on Sep 8, 2008 at 6:35PM

As this is a re-decaled version of the Husqvarna 28803 at about $500 less than the Husqvarna model, I cannot see you going too wrong with it. It is sure to outlast the MTD version. You could always spend $800-1000 more to get the Snap-on equivalent that will last longer, but that is the cost of a new tractor.

RobR wrote on Sep 8, 2008 at 6:29PM

check model 28803 on sale now for $999.00.

gthiltg wrote on Jul 30, 2008 at 8:34AM

Hi, I work for Sears and can clear up the confusion. Item 28605 is only for stores in California due to their emission standards, therefore it is unavailable in Orlando. You should be able to find item 28803 , an identical item, readily available online and at your local Sears store.

Courtney11 wrote on Jul 28, 2008 at 3:42PM

Hi there! Sorry to hear you had a bad experience when trying to order your item. I will be sure to forward your review along so that they are aware there was an issue!

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