Deceptive company that lacks transparency
I'd steer clear of this company due to transparency issues. They flagged my account for what they deemed "unnatural activity," but they could not explain to me what this activity was or why their security flagged it. Additionally, due to this flagging, they would no longer allow me to receive my cashback electronically (through Paypal, for example) and would only send me paper checks. When I inquired about these problems, all they would tell me was that this problem happened and there was no way to ever resolve it. I had to either accept paper checks from them henceforth or no longer be a member. They stated that their terms and conditions covered this, but when I asked where the relevant passage in the T&C was, they ignored me. I couldn't find it. I complained about their lack of transparency and stated that I might have to look into whether or not this was a legal issue, and they promptly closed my account and will not respond other than to tell me that I have to write a letter to their legal department, at which point they'd get back to me within 30 days. So, I am left not knowing what this unnatural activity was or whether or not it poses a threat to my network.It might not be a coincidence that I had over $75 pending payment, and I don't know if they are trying to steal my money. According to a reply they left on another review, they stated "While we recognize that threats, intimidation and insults may be effective with other companies, they are not at all tolerated at CouponCabin and your account has been permanently closed." So, not only is this company deceptive, they out and out lie. At no point prior to my account being closed did I threaten, intimidate, or insult anyone or anything. Did I tell them that their lack of transparency was problematic enough that I was considering whether or not there should be a legal response, yes. Did I say that I would take legal action unless they did something, no I did not. This is a company that can not be trusted.
megamawax
Indiana