Countrywide Home Loan Company Reviews
Overall
2.14 of 5
(by 14 users)
Countrywide Home Loan Company Review Summary
Some people thing mortgage loan companies are basically the same, but those who have used
Country Wide Home Loans feel differently. Country Wide is noted by its supporters for its large number of locations and the ease of the loan process and they feel Country Wide Home Loans is “Awesome to Work With”. But other reviewers are not that happy with Country Wide Home Loans, with comments like “Countrywide is Worse than a Category 5 Hurricane” common among them. The cons seem to outweigh the pros with Country Wide Home Loans, making it a less then desirable
Mortgage Lender
36%
64%
Countrywide Home Loan Company Comparison
Most Helpful
Favorable Review
I prefer Countrywide over all other companies we've used. They are easy to work with, friendly, and really try to make the overall experience of financing as pleasant as possible. They have lots of locations to work from. Their rates are excellent. They also have other services that help with doing…
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Most Helpful
Critical Review
I live in Florida and I had Countrywide as a mortgage company. A few years ago, we had the eyes of two hurricane go right over my house within a two week period. I thought that that was frightening, but my nightmare was only starting. — Because of the damage to my…
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Countrywide Home Loan Company Ratings and Reviews
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in debt
I've had an ARM with Countrywide for three years - I was going to refinance but have since found out the value of my property is less than the balance on my loan. Now I have to wait until the market perks up again. In the meantime, I've had a heart attack and understanbably couldn't work for awhile. I called Countrywide to see if they would defer some payments until I was back on my feet. I was told NO! They sent me to the 'Workout' department where I submitted a hardship letter in February 08. I was told to check back in 30 days. Almost…
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practical
I signed up for this Countrywide Home Loan company to get some information about the latest mortgage rate. Their sales representative called me back and asked me some very detailed personal information, which I am not ready to give. I told him that all I want at this point is to get some information about current mortgage rate. Then he told me that I did not understand how it works and how everyone is different ...and so on. then I told him all I want to know is what the best rate he got for the day. Then he just hang up on me!! I called him right back and asked him why he hang up on…
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in debt, practical, on a strict budget
We have used Countrywide twice (and currently) and they have both times grossly miscalculated the final cost for monthly payments and/or other fees which ended up drastically changing our monthly payments. Most recently, they miscalculated our home insurance 'upfront' money and did not catch their mistake until 6 months later, placing an additional $800 on our monthly amount right at Christmas which happened to be just what we had available in our Christmas Club account. We were told how much short our escrow would be and paid it in 2 payments to "catch-up" with the escrow…
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in debt, on a strict budget, not rich, a bargain hunter, married, on a budget, fuel-conscious, cautious
When I have called Countrywide to get loans, they have been wonderful. After 9 years of paying on time, when I need help because of loosing a job. I spent over 4 hours in 3 days talking to people, getting "disconnected", getting put to the wrong department, etc. They will take your loan, but will NOT help you! Nine years of interest payments and they are not willing to help. I do want to note that I am not behind on my payments, so it is not that they are "mad" at me. …
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saving a little
i don't know where countrywide got my number, but they are to the harrassing point of wanting to refinance my home. I have told them repeatedly i am not paying them $4000 to refinance more money for longer time to get the same payment. They always "Understand where yu are coming from, but if you will just trusty us" Trust them? Who are they kidding. Aren't they the ones that Bank of America just bailed out of hot water! No…
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in debt, practical, on a strict budget
This company has horrible customer service. They are too large of a comapny and therefor do not care about the little people. They cost us huge amounts of money we did not have due to an unsecure payment system, and will not admit fault. Now I hate that I have to write checks to them. I hope Bank of America does buy thme out.…
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practical
Countrywide was very helpfull when I was looking from a home loan and i hav been pleased with the loan itself but have not gotten cooperation from the representatives I have spoken with over the last couple of years as I think of selling and reinvesting. They do not follow through after promising to send paperwork, ect.…
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in debt, paying cash
Countrywide is one of the best known mortgage lenders and no matter which company I've started with each and every time my mortgage was sold to Countrywide. I wouldn't say they are high on customer service but you can feel secure in the knowledge that they are a big company that has been around for a long…
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in debt, practical, on a strict budget
Since I have been with this company, they have been very aggressive and bothersome on payments made and if you get behind, very hard to work with in catching up. — If you want info from them, be rady to wait a week to get a call back. If you owe them and are behind, expect to get 12 calls a day. —…
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an moderate investor
I contacted Countrywide about refinancing my home. I had a call and my home refinanced in less than a week. It was awesome. The people I worked with were friendly and efficient. I am even looking into buying a second home and using Countrywide for that…
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paying cash
i always try to pay in cash because,using plastic always seems to get me into aload of trouble and in the long run i would be saving money on the intrest rates…
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Reviews of Countrywide Home Loan Company