Countrywide Home Loan Company Reviews

I've had an ARM with Countrywide for three years - I was going to refinance but have since found out the value of my property is less than the balance on my loan.  Now I have to wait until the market perks up again.  In the meantime, I've had a heart attack and understanbably couldn't work for awhile.  I called Countrywide to see if they would defer some payments until I was back on my feet.  I was told NO!  They sent me to the 'Workout' department where I submitted a hardship letter in February 08.  I was told to check back in 30 days.  Almost… read full review »

I signed up for this Countrywide Home Loan company to get some information about the latest mortgage rate. Their sales representative called me back and asked me some very detailed personal information, which I am not ready to give. I told him that all I want at this point is to get some information about current mortgage rate. Then he told me that I did not understand how it works and how everyone is different ...and so on. then I told him all I want to know is what the best rate he got for the day. Then he just hang up on me!! I called him right back and asked him why he hang up on… read full review »

We have used Countrywide twice (and currently) and they have both times grossly miscalculated the final cost for monthly payments and/or other fees which ended up drastically changing our monthly payments. Most recently, they miscalculated our home insurance 'upfront' money and did not catch their mistake until 6 months later, placing an additional $800 on our monthly amount right at Christmas which happened to be just what we had available in our Christmas Club account.  We were told how much short our escrow would be and paid it in 2 payments to "catch-up" with the escrow… read full review »

When I have called Countrywide to get loans, they have been wonderful.  After 9 years of paying on time, when I need help because of loosing a job.  I spent over 4 hours in 3 days talking to people, getting "disconnected", getting put to the wrong department, etc.  They will take your loan, but will NOT help you!  Nine years of interest payments and they are not willing to help.  I do want to note that I am not behind on my payments, so it is not that they are "mad" at me. … read full review »

i don't know where countrywide got my number, but they are to the harrassing point of wanting to refinance my home. I have told them repeatedly i am not paying them $4000 to refinance more money for longer time to get the same payment. They always "Understand where yu are coming from, but if you will just trusty us" Trust them? Who are they kidding. Aren't they the ones that Bank of America just bailed out of hot water! No… read full review »

 This company has horrible customer service. They are too large of a comapny and therefor do not care about the little people. They cost us huge amounts of money we did not have due to an unsecure payment system, and will not admit fault. Now I hate that I have to write checks to them. I hope Bank of America does buy thme out.… read full review »

Countrywide was very helpfull when I was looking from a home loan and i hav been pleased with the loan itself but have not gotten cooperation from the representatives I have spoken with over the last couple of years as I think of selling and reinvesting. They do not follow through after promising to send paperwork, ect.… read full review »

Countrywide is one of the best known mortgage lenders and no matter which company I've started with each and every time my mortgage was sold to Countrywide.  I wouldn't say they are high on customer service but you can feel secure in the knowledge that they are a big company that has been around for a long… read full review »

Since I have been with this company, they have been very aggressive and bothersome on payments made and if you get behind, very hard to work with in catching up. — If you want info from them, be rady to wait a week to get a call back. If you owe them and are behind, expect to get 12 calls a day. —… read full review »

I contacted Countrywide about refinancing my home.  I had a call and my home refinanced in less than a week.  It was awesome.  The people I worked with were friendly and efficient.  I am even looking into buying a second home and using Countrywide for that… read full review »

Send more information regarding my… read full review »

 i always try to pay in cash because,using plastic always seems to get me into aload of trouble and in the long run i would be saving money on the intrest rates… read full review »