Countrywide Home Loan Company Review

It took countrywide over 5 months to enter details of my workout plan from the time FedEx had delivered it till the time it was entered into the computer.  This entire time I was charged late fees and interest.  Everytime I called to inquire about it they said 2 weeks, then it was it takes 30 days,  then the next lady stated that it takes 90.  Well I tell you what,  I don't think there is only 90 days in 5 months.  She also claimed I would be credited from the time that they got it till entering it.  That is alot of interest and late fees.  Especially on an

ARM @ 12.75%.  I don't think they should have ever given us the loan.