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Countrywide Home Loan Company

Countrywide Home Loan Company Review



Overall 2.07 of 5 view all 15 reviews




They have a chronic way of messing up the simplest things.
1 star rating

in debt, practical, on a strict budget
Cons
    Annoying, Discouraging

FEB
21
2008
We have used Countrywide twice (and currently) and they have both times grossly miscalculated the final cost for monthly payments and/or other fees which ended up drastically changing our monthly payments. Most recently, they miscalculated our home insurance 'upfront' money and did not catch their mistake until 6 months later, placing an additional $800 on our monthly amount right at Christmas which happened to be just what we had available in our Christmas Club account.  We were told how much short our escrow would be and paid it in 2 payments to "catch-up" with the escrow shortage.  Then we were told we were $161 still short because of another employee's miscalculation.  It has been very frustrating and annoying to deal with, not to mention very inconvenient financially.

I_thumb_down Countrywide Home Loan Company is not recommended by rivercruiser

NOTE: the reviewer indicated that they are a client of Countrywide Home Loan Company


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