Countrywide Home Loan Company Review

Overall 2.07 of 5 view all 15 reviews

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Oliver26
Boston, MA

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Very bad and rude Sales Representative

practical

FEB

2008

I signed up for this Countrywide Home Loan company to get some information about the latest mortgage rate. Their sales representative called me back and asked me some very detailed personal information, which I am not ready to give. I told him that all I want at this point is to get some information about current mortgage rate. Then he told me that I did not understand how it works and how everyone is different ...and so on. then I told him all I want to know is what the best rate he got for the day. Then he just hang up on me!! I called him right back and asked him why he hang up on me. He said it wasn't him, who talked to me jus a second ago. When he asked me the name of the person I talked to, I told him and he said that was his name, then he said that was impossible since he was just off the meeting with his boss. From the sound of his voice, I am 100 percent sure that was him. I just could not believe how rude and what a liar he is. How can anyone possibly trust or loan anything from the company which has a sale people like this one!!