Continental Airlines Reviews

I have flown Delta, Northwest, Southwest, US Air, and Continental, and Continental was by far the best.  I flew them to Pittsburgh a couple of times, and I had a great experience both times.  On at least a couple of occasions, I actually got what would count as a breakfast (cereal and fruit) (this was a few years ago, so I don't know if they still do that). — On the way back from Pittsburgh to Houston the second time, I flew on a regional jet, which I prefer to a larger plane.  Our flight attendant, Omar, was very good (You know, if the flight attendant isn't going to be… read full review »

Having had to leave on a quick unexpected family emergancy trip and all the rushing and no rest.  I was so shocked an extremely pleased with all the help and friendliness that came from all the Continental employees.  They assisted me in finding my way around the airport, that was being remodeled, and getting my tickets and my way back to the correct gate.  The biggest suprise came when I was getting ready to get on to the plane.  The assistant behind the desk ask me if I was traveling alone, and she wanted to see my ticket.   She… read full review »

Very exciting with the news that Cleveland Hopkins Airport will be getting $57 mil expansion for CO. —  This is the best airline, after fighting bankruptcy years ago, their new President taught his staff very well to stay #1.  They have kiosk check in, fast luggage turnover, even cards so we are first in line at TSA with no carry ons to pass through.  That is Service! — We can fly to London leaving CLE at 7PM arriving at Gatwick at 7AM for a TA  cruise.  Nonstop, great meal served & then we get 7 hours of sleep.  4 hour flight from LAX we had a hot… read full review »

If you're going to get anywhere good and free with an airline, you've got to concentrate your flying on one airline. If you're in the US and want to get overseas on rewards, it's got to be one of the big legacy carriers. (You try getting business class to Paris on Southwest.) And unless you are in another legacy carrier's hub, I'd suggest going with Continental. — The things I appreciate about Continental are: — []  The good first-class upgrade program, which is unlimited and driven by elite status rather than coupons, like United's or American's. If you are high-level… read full review »

Long story short: I missed my connecting flight in Newark on my way home to Los Angeles from Paris and there were no more flights available that day. The problem was I had to be at my sister's anniversary the next day in Seattle and I had already booked a cheap a.m. flight from L.A. to seattle the next day. After missing my connection there was NO way I was going to catch that Seattle flight so I asked if I could just rebook a flight to Seattle. The agent was so understanding and patient with me as I cried my eyes out and did the best she 'thought' she could do. She called the… read full review »

Hats off to Continental Airlines!  In a world of American-based airlines always cutting back on service, it's nice to see Continental treating their passengers like -- can you imagine --  customers!!!  They now serve at least a snack on most of their flight and it is actually usually pretty good!  In addition, as a member of the SkyTeam alliance, they not only make it very easy via their website to get credit for miles with other SkyTeam alliance airlines (e.g., I have mine credited to NorthWest Airlines), but provide complimentary and automatic first class upgrades on… read full review »

One of the things that makes Continental tops in my book is the fact that they are one of the few airlines that still have meals on the flight that you don't have to purchase. Living on the west coast and flying back to family on the east coast, having meals and a comfortable seat really helps the 5+ hour flight. They are a bit more expensive for the routes I take but the few extra dollars is worth having quality service in-flight and comfortable… read full review »

Continental is by far the best airline that I have traveled with. They have well above average customer service and have decent fares. The planes are nice and in good condition. Their frequent flyer program is excellent in the fact that you can use and earn miles with a number of different airlines in the one pass program. I have nothing bad at all to say about Continental.… read full review »

i had the best time with continental airline during my travel from japan to Usa,the amenities are good and clean food are yummy and seats are comfortable.the flight attendants are friendly and helpful and experienced.I would like to use continental again on my next trip to… read full review »

I was quite suprised at the service we received from Continental. They even provided full meals free of charge which we weren't expecting. They weren't that bad… read full review »

I like continental.  The staff is very nice.  The aircraft is clean.  I think they are the most reliable.  I will not fly any other airline. … read full review »

it cost too… read full review »

Initially, I called Continental to find out what went wrong when they neglected to get my 9-year old daughter (who was flying as an unaccompanied minor) to her second flight, leaving her at the Houston airport for four hours by herself.  However, I am writing this review not so much for that but for the horrible, awful customer I received from Continental when I called to find out how this happened and if they were taking care of my daughter.  Mind you, I called while she was still at the Houston airport by herself.  To sum it up, following is the letter I just wrote to… read full review »