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| Pros |
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Community Tire and Automotive Services on north 32d street in Phoenix has the customer service aspect of business mastered. They schedule appointments and keep to the time. If something interferes with their schedule, they are prompt to notify you. I have nothing bad to say about them - they expain things to you, they are involved in community activities, they are courteous and conscientious of your time and they answer questions -- honestly. They have received awards from BBB for their level of service.
I really like the on-line scheduling. In addition, they have an e-mail that arrives monthly and contains coupons -- that I actually use! I have purchased tires for both of my vehicles and have been very pleased with the service and the warranty associated with the purchases. I also have had service performed on one of my vehicles -- there was no "up-sell" pressure at all. Just the facts of the vehicle's service needs. These people are real.y great, very helpful and not pushy.
Of note, there are other valley locations too!!
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