Comcast High Speed ISP Review Summary
Everyone wants a lighting fast ISP and our reviwers say that if you’re willing to pay a little extra, Comcast High Speed Internet gives you exactly that. “As far as download speed and access to the internet, Comcast cannot be beat” explains one reviewer, who adds that Comcast “is never slow at all, not even during the peak periods.” One negative was the customer service our reviewers encountered with their Comcast High Speed ISP, prompting one member to comment “I love the service, hate the customer service.” Want to compare? We’ve got reviews of SBC Global, Qwest, Netscape ISP and more!
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16% |
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14% |
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31% |
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22% |
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19% |
47%
Comcast High Speed ISP Comparison
Most HelpfulFavorable Review
I have one problem with Comcast's internet service,,is is a little steep as far as internet access goes. However, considering I am using a very old, refurbished computer, with low ram,it is working very nicely for me. I have had no problems with the service for the two years that I have been using it,...
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Most HelpfulCritical Review
So, I sign up for a comcast deal online via their website. It says I'm signing up for Digital Cable and Internet for $33 a month each for 6 months. I have the print out of everything... review »
Comcast High Speed ISP Ratings and Reviews
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The gist of the this is that Comcast technically has the best product out there. However Comcast does not dominate the market by far. DSL providers are strong competition. You might wonder why?
Horrible... review »
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I have Comcast High speed internet, I HATE the company Comcast, but it's better then Verizon who allows '3rd party billing' where Comcast dosen't. The actual service is good, i rarely have interuptions of service, but they 'force' you to order their cable tv channels in order to get a cheaper price for the internet. If you just want internet service, with NO cable tv channels, the cost of the high speed internet is MORE then just ordering the internet service by itself.
Comcast also 'reserves the right' to restrict access to any website who they feel they don't want you to see....THIS IS GOING TO...
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Comcast High speed internet is a cable internet service that frees up your land line at home. Because the internet is only using comcast wires, you don't get the mix-up in communication that you might get when you use dial-up, there for the internet is a lot faster.
I grew up in a home where we were very interested in the new technologies. I've have apple IIE's and early versions of desktops. Our first internet provider was dial-up Prodigy. The graphics were much like that of an Atari game. The internet was super slow. but with every upgrade it seemed like the version before was a lot...
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I was told by comcast 'when we have someone available to bury the wire, we will.'... review »
Comcast itself is ok, but my experience trying to GET it was terrible!
I called on a Monday to schedule the install - the guy I spoke with said "how about tomorrow?" Meaning TUESDAY. So i was off work, and I said sure.
Tuesday from 3-6 I sat @ my apartment. Good thing I had a book to read. No one showed up.
Wednesday, I'm at work, and I get a call from comcast saying they are at my apartment, where was i?! I called the main office, and had to reschedule for the FOLLOWING Tuesday. Then, when I finally got the install done, they brought a regular cable box and NOT the DVR i requested......
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One plus--if the service is threatened for shut off, they will give you up to 2 weeks to pay it with the internet still running. That's a great thing.
All in all, waiting for Wide Open West to come to my area. They have a much better package deal than comcast, and I understand their service is impeccable.
They have good service most of the time, but too expensive compared to other internet service providers. Too many times we have had to deal with people that cannot speak or understand English. They advertise great deals but once you have service with them you are stuck at a higher price. Sometimes the service is very slow and when there is bad weather, it is difficult to get service or you get disconnected for no reason. They do not give you any kind of credit for their problems or inconvenience but you must pay your bill on time no matter what.
Ok...I pay full price for comcast internet but now I have to deal with the advertizing on the side of the email system. Since I'm paying full price, why should I have to deal with the ads each time. I called customer services and they told me the ads couldn't be disabled. BAD COMCAST!!!!....I cannot wait until ATT offers everything in my area.
Also, we were out of service for one day but did we get a credit on our bill....NO!! Did comcast answer the 1000's of comments on their website about the credit to our bills....NO!!!
