Comcast High Speed ISP Reviews

I have Comcast High speed internet, I HATE the company Comcast, but it's better then Verizon who allows '3rd party billing' where Comcast dosen't. The actual service is good, i rarely have interuptions of service, but they 'force' you to order their cable tv channels in order to get a cheaper price for the internet. If you just want internet service, with NO cable tv channels, the cost of the high speed internet is MORE then just ordering the internet service by itself. — Comcast also 'reserves the right' to restrict access to any website who they feel they don't want you to see....THIS… read full review »

Comcast High speed internet is a cable internet service that frees up your land line at home. Because the internet is only using comcast wires, you don't get the mix-up in communication that you might get when you use dial-up, there for the internet is a lot faster. — I grew up in a home where we were very interested in the new technologies.  I've have apple IIE's and early versions of desktops.  Our first internet provider was dial-up Prodigy.  The graphics were much like that of an Atari game.  The internet was super slow. but with every upgrade it… read full review »

Wow, where do I start when it comes to Comcast. I love the service, the cable comes in clear and the Internet access is fast! — — So, I sign up for a comcast deal online via their website. It says I'm signing up for Digital Cable and Internet for $33 a month each for 6 months. I have the print out of everything I signed up for in case there was any confusion...good thing I did. — — I bought my own cable modem (had a rebate to get one free). The installer comes out and hooks up my modem and cable, notes that I am using my own cable modem so I don't get charged the… read full review »

I have such an intense dislike for all things Comcast. While the 'high speed' interent is certainly fast, the connection requires resetting at LEAST 10 times a day. Every time I call them, they claim there is nothing wrong with their service, it must be on my end. Even the technician that came to check things out, from comcast, told me it was a problem with the connection outside. Their fix was to drag a cable wire from the neighbor's house, across both our driveways and into my connection box to 'fix' the problem. — — I was told by comcast 'when we have someone available to… read full review »

When Comcast's internet service works, it is pretty good. — — We used to have Time Warner before the market swaps and had much better uptime under TW than under Comcast (down 1-2 per year vs down once every week or two).  I will admit the uptime under Comcast is doing much better than it was the first month or two after the swap (at that point, internet was down multiple times per week). — — The one other major hassle I had with Comcast was when I got a new cable modem from them, I had to install Windows-only software on my main PC and bypass the router in order… read full review »

I have one problem with Comcast's internet service,,is is a little steep as far as internet access goes. However, considering I am using a very old, refurbished computer, with low ram,it is working very nicely for me. I have had no problems with the service for the two years that I have been using it, and I can imagine how much better this srvice will be when I do get the new computer. My other pet peeve with Comcast is the parental blocks, I do not have children, and I do not like having to block my computer from what I may or may not want to look at, or shop on, I have tweaked this more… read full review »

The internet is fast! 6.0Mbps for a standard and 8.0Mbps for a premium, I'm not even going to talk about power boost! I never had my internet go out, never have to touch the modem and it's always fast, peak times, mornings, middle of the night. I'm downloading so fast that each time I do it I'm surprised at how fast it is! — — I don't know what people are talking about restarting the modem, I never have to do that. Comcast also doesn't use the age old PPPoE interface like DSL does, making it way easier to network with a router. (If you ever hooked up DSL with a router you know… read full review »

The product is good, the service is terrible.  I love the always connected, high speed internet.  However, the customer serivce at comcast is appalling.  When we moved from one house to the next it took 3 weeks to get our service transferred to the new home, and then the installation was done incorrectly.  It took another week to get a new service person to our home to fix it.  Their reps are rude on the phone and you cannot talk directly to a supervisor.  They will take your "name and number" and tell you a supervisor will call you back, but they never… read full review »

Comcast itself is ok, but my experience trying to GET it was terrible! — I called on a Monday to schedule the install - the guy I spoke with said "how about tomorrow?"  Meaning TUESDAY.  So i was off work, and I said sure. — Tuesday from 3-6 I sat @ my apartment.  Good thing I had a book to read.  No one showed up. — Wednesday, I'm at work, and I get a call from comcast saying they are at my apartment, where was i?!   I called the main office, and had to reschedule for the FOLLOWING  Tuesday.  Then, when I finally got the install done,… read full review »

Comcast is the spawn of satan, in my opinion.  When it works, it works, but if connection is lost or unavailable from their end, they will not reimburse or give any kind of credit. Customer service reps are usually pretty friendly, but they are unable to help out in some circumstances. — — One plus--if the service is threatened for shut off, they will give you up to 2 weeks to pay it with the internet still running.  That's a great thing. — — All in all, waiting for Wide Open West to come to my area.  They have a much better package deal than comcast,… read full review »

They have good service  most of the time, but too expensive compared to other internet service providers. Too many times we have had to deal with people that cannot speak or understand English. They advertise great deals but once you have service with them you are stuck at a higher price. Sometimes the service is  very slow and when there is bad weather, it is difficult to get service or you get disconnected for no reason. They do not give you any kind of credit for their problems or inconvenience but you must pay your bill on time no matter what. — … read full review »

Installation was actually very easy, and the tech was great - he even took the time to feed wires up through an "existing but hard to get to" hole so that he would not have to put a new hole in our wood floor. — We got the bundle deal, and I am thinking of changing to verizon at this point. The download speed is terrible - I feel like I am on dialup most of the time. Plus it constantly goes out - sometimes for seconds, sometimes for minutes or hours. — The price is OK, but I need my internet fast and actually working — … read full review »