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Installation was actually very easy, and the tech was great - he even took the time to feed wires up through an "existing but hard to get to" hole so that he would not have to put a new hole in our wood floor.
We got the bundle deal, and I am thinking of changing to verizon at this point. The download speed is terrible - I feel like I am on dialup most of the time. Plus it constantly goes out - sometimes for seconds, sometimes for minutes or hours.
The price is OK, but I need my internet fast and actually working