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I have one problem with Comcast's internet service,,is is a little steep as far as internet access goes. However, considering I am using a very old, refurbished computer, with low ram,it is working very nicely for me. I have had no problems with the service for the two years that I have been using it, and I can imagine how much better this srvice will be when I do get the new computer. My other pet peeve with Comcast is the parental blocks, I do not have children, and I do not like having to block my computer from what I may or may not want to look at, or shop on, I have tweaked this more than I choose to, no one uses the computer but me, and if you do not add or block certain things Comcast blocks you, totally unfair for the prices they charge.
As for the actual download speed and access to the internet, Comcast cannot be beat there it is very fast,and never slow at all, not even during the so called peak periods. I love to dislike Comcast, just drop the prices a little or make your bundle packages more affordable for budget conscious people like me.