reviewer
sawallish
Quincy, IL

This internet provider doesn't know how manage a network or DNS

2 star rating

Cons
    always having problems with cable, overpriced, no other choice, awful customer service

APR
19
2008
Constant loss of signal and / or DNS on internet.  I switched to a different DNS provider and that solved some of the issues.  Then I monitored the network and found that it was consistently go up and down, all be it for 1 second or less.  Apparently no one at Comcast has a clue what this does when you are using the internet as much as I do.  The TV signal is no different.  I constantly receive "poor quality" or "no signal" or "reprograming" messages on my screen in the middle of my favorite TV show.  Having worked in a network engineering department of a company for 15 years I questioned a Comcast representative why and how this could happen.  His concluding comment when he left was "the company really doesn't care"  If I had another choice I would be done with them yesterday.



I_thumb_down Comcast - Cable Company is not recommended by sawallish

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