Comcast - Cable Company Review

Overall 2.33 of 5 view all 239 reviews

sawallish
Quincy, IL

This internet provider doesn't know how manage a network or DNS

Cons

always having problems with cable, overpriced, no other choice, awful customer service

APR

2008

Constant loss of signal and / or DNS on internet. I switched to a different DNS provider and that solved some of the issues. Then I monitored the network and found that it was consistently go up and down, all be it for 1 second or less. Apparently no one at Comcast has a clue what this does when you are using the internet as much as I do. The TV signal is no different. I constantly receive "poor quality" or "no signal" or "reprograming" messages on my screen in the middle of my favorite TV show. Having worked in a network engineering department of a company for 15 years I questioned a Comcast representative why and how this could happen. His concluding comment when he left was "the company really doesn't care" If I had another choice I would be done with them yesterday.