Comcast - Cable Company Review

When Comacast bought out my old cable company, we couldn't get to our website any longer. No one in the area could. When we called to complain the tech support guy told me that "due to the location of our server, it was so far off the 'back-plane' of the internet, it couldn't be reached." When I told him we had no problems before Comacast..and we've been sending everyone to AOL to view our site. He hung up on me. When I told the gentleman that hosts our website about my conversation, he called Comacast and had the guy fired. If you can't dazzle me with briliance, don't try to baffle me with B.S.

When we cancelled Comacast and went with WOW (Wide Open West) we were told we had to bring all the equipment in to their office. We did and we were forewarned that we should get a good copy of the reciept for all the equipment we dropped off other wise we'd continue to get a bill. And we did. Both..got a good copy (which we sent them copies of for the next 4 months) and continued to get a bill. Finally after we had a customer rep ON THE PHONE we faxed her a copy of the reciept. She said she would handle it. The next month when we got anotehr bill.. I called and was told that the cable was still hooked up to the pole in the back of the house. And that is my problem how? I told them that if I recieved another bill I was going to take it to the State's Attorney General's office. I never got another bill.

When WOW installed their system, I was able not only to get ot my website, but did so extremely fast. My web guy cave me the website address of a company that compares internet speeds by ISP. Comacast was last. Hence the continued misspelled name. WOW was 1st.

If you plan on dropping Comacast.. be ready for a fight and heed my warnings.