reviewer
dorcas
huber heights, OH

pay a LOT, get very little!!!

1 star rating

Budget-Conscious, technically challenged, flying solo, budget-conscious traveler, appreciative of good service, expecting good, fair service, a nature lover, a woman
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Pros

    no outages during bad weather

Cons
    unhelpful employees, undertrained installers, overpriced, awful customer service, bad customer service, extremely expensive, monopoly, no other choice

APR
17
2008

Comcast - Cable Company — 

VERY POOR customer service!!! If you get to talk to someone on the phone BEFORE you die of old age, they are EXTREMELY rude and obnoxious!!! Hallmark was about the best thing on tv, and MSNBC.They took off 2 channels that were OK, but they RAISEDthe price. Then they took away another channel and raised the price.The last time they took off Hallmark, and raised the price.I am almost ready to get rid of it.Most things I like are old reruns and they are getting scarce or they are the same old reruns that they have been showing for years. I'd like some NEW old shows! The only way you can get Hallmark is to go up 2 tiers and about $20- $30 in price.I'm on a fixed income and can't afford that. I'd rather pick my 4 or 5 stations and they know what they can do with the rest. The only decent channel is Hallmark, and TLN,etc..To get Hallmark you have to take all the vulgar stations. I don't want to pay for pornography! And DON"T say I have a "choice", I can turn it off.Nasty TV or NO TV is NOT a choice.How would the opposite people like it if all that was on was nice, decent shows and they had to pay way extra to get the nudity, sex, and violence?Offer more good stuff and let us pick our own channels!!! I may end up getting rid of it and buying all the old shows on DVD with the money I used for cable. They even took off the TV guide channel, so who knows what is on anyway? By the time you go through all the channels to see what's on, you missed 15 min. of it. I guess you have to pay out MORE money for a newspaper or a paper TV Guide. It's all $$$$$$$$$$$$$$$$$$$!!!!!!!!!! I can't get direct TV in my apt. unless three cords come through doors and windows and then you can't shut them let alone lock them.I didn't know it was like that until the guy came out.They knew on the phone I was in an apt., I gave the Apt.#, so they could've saved them $ abd both of us time!



I_thumb_down Comcast - Cable Company is not recommended by dorcas

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