Comcast - Cable Company Review

Overall 2.33 of 5 view all 243 reviews

bx2boca
Fort Lauderdale, FL

They suck

quality conscious, appreciative of good service

Pros

no outages during bad weather

Cons

bad customer service, monopoly, unhelpful employees, always having problems with cable

FEB

2008

Comcast - Cable Company —

In 2 1/2 years of living in my condo I've had to replace my DVR 3 times because it kept dying on me. Then when the modem for the computer went(which was also needed for my Vonage) they were no-shows 2 days in a row because they said they called first for an appointment already made and got no answer. That was because my phone didn't work without cable! They are all idiots.

Comcast - Cable Company is not recommended by bx2boca

Review inappropriate? Copyright violation?

add bx2boca to my friends list add to my favorites email to a friend subscribe to feed

Comments about bx2boca’s Review

I can't agree enough except for the fact that 2 of the 8 people I spoke to were nice.. the service however was another story. I switched from Qwest for my home 3 phones, desk top, lap top and cable tv (Directv), but little did I know they have nothing to do with lap tops unless you want to add $3 a mo to your bill to rent a modem which is annoying since they should just sell one to you or I guess you can purchase them. However, if you decide to purchase there is no support for those. 2 days after I got the service I was told Comcast could get me a router. Great! oh and did I mention they want $149 to come and hook it up?!!! What a joke!! Had I known that I would have never lost a day of work (self employed) because I couldn't get a connection, I would have never gone out and purchased a router they can't support and everytime I spoke to them about all of this they all promised that once I hit the reset button to try and get connection back it would disconnect the phone... of course no one ever called back. What a joke! I have had the service for 4 days and I am disconnecting NOW!