I have used catalogs for a long time. I've only had a computer for about 6 months so I have only shopped on line for 5 months.
So far I've had great experiences with the "Big 3": LL Bean, Land's End & Eddie Bauer. I have always gotten great value for my money, nothing about my order was ever wrong & I recieved my order promptly.
A slightly lesser know company, The Vermont Country Store, is almost as good and features a lot of other departments where I shop when I am buying clothes.
On the other hand, Old Pueblo Traders has been a disaster. Whatever I order is usually "out of stock" although it comtinues to be shown in future catalogs. Several times I got a product in the wrong size or color. Often the product looked nothing like the way it looked and was advertised in the catalog.
The last straw was when I tried to exchange a pair of shoes that were the wrong size for the exact same shoe,same color for a different size. Simple? Not hardly. First I got a letter from Customer Service saying I couldn't have the shoes until I paid $36.99 plus handling. I wrote and called. Both times I explained that the shoes were already paid for. No luck. Finally I got a computer and e-mailed them.
That got results of a sort. I got a check for the amount of my purchase. I never did get my shoes.
You have to be very careful of shipping and handling costs. Often even if the clothing itself is a bargain, the shipping and handling charges are outrageous. Check out the whole cost before you hit the "submit" choice. I have decided not to purchase a product several times for that reason alone.
I'm looking forward to other people's input on this matter.