Clearwire

Clearwire Review



Overall 2.25 of 5 view all 8 reviews
 




reviewer
hollarolla
Bellevue, WA

rude employees!!

1 star rating

computer literate
Pros

    portable, easy to setup

Cons
    Gives you the run around, rude employees, unstable connection

JUN
30
2009

Every time I've had to go to the clearwire store my service has been just fine!

Just don't call the 1800 clearwire number!!! I had some tech problems with my connection and I held for 4 mins before I could talk to someone about anything. A young man answered my call where I asked to be transferred to tech support. The young man gave me a tone and told me that I called the wrong number and HUNG up on me! SO I called back. This time I got a young lady on the phone and I asked to speak to a supervisor to complain about what had just happened. The young lady decided to interrogate me with tons of freakin questions before she would just transfer me!! I had to stop her and TELL her AGAIN that I just wanted to talk her supervisor. She got mad at me and put me on hold. When I finally got to a supervisor I found out that I was transferred to the billing department....Really? Their customer service is TERRIBLE!



I_thumb_down Clearwire is not recommended by hollarolla

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