Clearwire Review

I've had Clearwire for nearly 6 months now, and have had mixed feelings about the service. I had to buy the modem outright instead of renting it, which cost about $100 out of pocket. I signed up for the $29.99 per month service, so my price will not increase after any trial period (this seemed like the best value to me).

When the box arrived, it was quick and easy to set up. However, I did have to move my computer across the room to pick up a better signal. Even in its current location (right in front of a window), I lose signal at some point everyday. It usually comes back quickly, I just have to move the modem an inch or two to the left or right. My mom uses this service also, and her modem sits at 4/5 lights (strengh of signal) all day, mine varies from 2/5 to 3/5. When I've had tech problems, the customer service people are quick to answer, but not always knowledgeable about how to fix something. I've called three different times in one evening and received three conflicting responses about my problem. Also, when I called to purchase the service the guy who was taking my call was OBVIOUSLY on his cell phone at the same time, and kept talking to his friend with me on the other line! Totally unprofessional, I was very displeased with that.

All in all, the service is okay. Not the best, but better than dial-up.