Citibank - Premier Pass Reviews

Overall

3.67 of 5 (by 6 users)

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Citibank - Premier Pass Review Summary

Everyone likes to earn something extra for doing what they already do every day, and Citibank Premier Pass Credit Card does exactly that, rewarding its credit card customers with points for every purchase- points that can be traded in for free merchandise. In the minds of some reviewers, Citibank Premier Pass Credit Card offers easy accessibility to its customer service department, but other reviews feel its customer service department is lacking and they point out that Citibank Premier Pass “Likes to Change the Interest Rates for No Reason”. It all adds up to a Credit Card with uncertain results and mixed customer satisfaction levels.

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67%

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Citibank - Premier Pass Comparison

Most Helpful
Favorable Review

CitiBank is a good choice!

FEB

2008

I have found CitiBank to be a good choice for credit card accounts. While they are the largest US bank, they have excellent customer services and fair credit line guidelines. I would recommend CitiBank without reservation. … read full review »

Every day computer user, a low risk investor

jfford
Oakville, MO

Most Helpful
Critical Review

Forget Them! The Worst Customer Service

DEC

2007

just want your money for interest & other fees like paying off your account by phone. Have any problems with purchases, forget them! They state a purchase is too old for their records. They state 3 months (90 days in their terms) is the limit but yet they advertise warranty coverage of an… read full review »

appreciative of good customer service, appreciative of good service

MacGyver
Cleveland, OH

Citibank - Premier Pass Ratings and Reviews

items/page: 15 | 30 | 50 displaying 1 to 4 of 6 sort by: most helpful | date | rating

helpful
vote

Great way to earn rewards

appreciative of good service, always looking for ways to save

NOV

2007

This credit card is one of the best. If you pay off your balance each month you basically earn rewards with no cost to you. You buy things as you would using any other credit card and then at your billing period end, citibank credits your account with lots of points...of course it depends on how much you charge as to how much you earn. Anyway, it's worth looking into. I've never had a problem with… read full review »

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mypointsgal
Gardner, KS

helpful
vote

They have extremely great customer service.

appreciative of good service, always looking for ways to save, Every day computer user, online banker, interest conscious

NOV

2007

I have had this credit card for 15 years. They treat me like the loyal customer I am. Low interest and reliable customer service. They are always available and it is easy to get to a person. They continually provide a low interest rate for customers that use credit wisely. Their security is very strong. Their website is informative and it makes it easy to manage your account.… read full review »

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srcrocke
Hitchcock, TX

they like to change the interest rates for no reason

Responsible Honest Citizen, appreciative of good service, online banker, always looking for ways to save, not rich, interest conscious, safety conscious

NOV

2007

Very frustrated in dealing with Citibank. Got rid of card as soon as I could. They send you cards without being asked or an application being filled out and then they make you jump thru hoops tp cancel a card you did not ask for. — Never use them again —… read full review »

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cabarbear
Salado, TX

One of the card with great rewards

an aggressive saver

FEB

2008

I really love to have the citicard, they had the great rewards compair to other… read full review »

read 1 comment

glennfaraon
Hawthorne, CA

Citibank - Premier Pass Reviews

Citibank - Premier Pass Review Summary

Citibank - Premier Pass Comparison

Citibank - Premier Pass Ratings and Reviews

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