Citi - PremierPass Card Review

just want your money for interest & other fees like paying off your account by phone. Have any problems with purchases, forget them! They state a purchase is too old for their records. They state 3 months (90 days in their terms) is the limit but yet they advertise warranty coverage of an additional year on purchases with warranties of 5 years or less. Now they state they have no warranty services.

We had a $600 snow thrower blow up in under a year, the dealer stated the warranty from him was null & void since they no longer sold the product, so we phone Citibank MC & are told that it is over 90 days old & they no longer have records. SO I got their address & mailed them my statement showing the charge with their goofy numbers attached to it, the receipt for the snowblower purchase & the dealer no longer honoring the warranty also copied. They write back, we are sorry but the purchase is over 90 days & we no longer can assist you. So I phone about their warranty & am told they no longer have that service.

So goto AMEX first, for the best service, protection & sheer loyalty to customer. Quite funny that I am rated as SOME WHAT HELPFUL & CNBC quoted my post & emails from other folks about Citibank's lack of customer service, warranty time addition, even banking problems with direct deposits.  We were all thanked for alerting folks to advertising lingo that is far from the truth. So now we wait for Citibank to respond which they failed to do when given the offer.  Next to mine was another family with the Citibank Premier card.They advertise that they give air miles to vacations that you fly to, that you get double the miles. 5 members stated that Citibank gave miles to the cardholder only. MAN CLOSED HIS ACCOUNT! He saw my post, agrees with what I said, and saw the ad on Citibank on CNBC & the email I sent on it & sent CNBC to give it to Citibank to answer.  Never did!

 BYE BYE Citibank, What Losers!!!!!!!!!