My money is in good hands with my advisor. He keeps me abreast of the economic climate, helps me when I don't understand and provides me with knowledgeable insight. My other advisors have not been customer service friendly and my newest advisor of over four years now is very helpful even in this economic turmoil I don't think a brand is required for investments, although it may help- i think it has a lot to do with the individual advisor and the type of service they can provide for you specifically.