Ridiculous
appreciative of good service, fuel-conscious, safety conscious, value conscious
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AUG
21
2007
Citi - Shell Gas MasterCard —
I usually pay for gas with my debit card, and keep the credit card for emergencies. Shell then canceled my credit card - all paid off - for lack of use! Their 1-800 customer service line said I had a $225 credit line. What's the point of an emergency credit card if they won't let you keep it paid down to zero? They only wanted me to have it if they could charge their 23.24% interest rate on any unpaid balance! After complaining with them, I finally used it at a gas station that ran the card through a manual paper receipt. When I got my next bill, the charge showed up - the account was still marked closed - but now they said I closed it after the last purchase. I reckon if I don't pay it they'll report it to the credit bureaus as an unpaid account, and damage my credit. Just ridiculous! All they'd have to do is reactivate my account like they said they would, and I'd be a happy customer.Last edited on Jun 23, 2008
Citi - Shell Gas MasterCard is not recommended by ophitke38
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