Citi - AAdvantage Platinum Mastercard Review

Overall 3.08 of 5 view all 12 reviews

add to my favorites email to a friend view more Credit Card Reviews

gracemonkey
Ann Arbor, MI

add gracemonkey to my friends list

Worst card I've ever had the misfortune to carry...

Every day computer user, an moderate investor

Cons

HORRIBLE customer service, Myster finance charges on your statement

JAN

2008

Citi's AAdvantage card is the absolute WORST credit card I have ever used. Although I paid off my balancees in full every month I would keep getting mystery finance charges show up on my card statements. I had to call in almost every month to have them removed. In addition, when my purse was stolen, all my credit card companies waived the fraudulent charges (i had called in to report the stolen cards within a half hour), but Citi made me fill out form after form to even consider taking the charges off. Finally, it took me MONTHS to cancel my card. Even after my card was cancelled I kept getting statements with finance charges on them!!!! And when I called to report them I was told I would have to call a different department to have the fees removed. I will never ever ever use this credit card company again!!!!!!!!