reviewer
cindyrmac
Rutland, VT
Customer service is as bad as it was in the 1980's
1 star rating

on a strict budget
Cons
    Customer Service not so good sometimes, Too busy to help, to underpaid to care.

JUL
18
2008

Chase - Credit Card — 

After a terrible experience with Chase in the 1980's, I decided never to waste my time with them.  Unfortunately, they bought my BankOne credit card account in recent years.  It was a great points program for Disney I had enjoyed since it was first offered.  That program paid for a large portion of 2 Disney trips.

 But forget it now.  The Disney points are more than offset by outrageous fees and interest charged by Chase.  I went from a great low interest rate...to likely the highest rate allowed by law.  This for a customer of many years, with solid credit (homeowner for over 20 years, only one credit card, never a default).  When I contacted customer service about "fixing" the rate, and seeing what they would do to salvage the relationship....I didn't just get nothing...I got the run around.

 This was the year that I got divorced and moved and made a total career change.  So I started carrying some credit card debt...and Chase totally abused the situation.  Just like they did back in the 80's.

 Luckily, I got away from that account.  They can't suck 25% interest out of me anymore (can you BELIEVE that???)

 



I_thumb_down Chase - Credit Card is not recommended by cindyrmac

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