Chase - Visa Review

I have to admit, I wasn't happy when Chase tookover Washington Mutual as it meant that Chase owned 6 of my 9 credit cards and I haven't always had the best service with them.  The same has been true with this experience.  Chase tookover the My Points credit card that was owned by Washington Mutual before they went belly up.  Since receiving the new Chase "Flex Rewards" card my interest rate went from 12.9% to 27.9%.  When I called and asked them to lower it they said they couldn't because I don't have a history with them. (Remember, they own 6 of my 9 credit cards so I'm not sure how they could say that, plus none of those other 5 cards have an interest rate over 14.9%).  When I asked to speak to a supervisor I was put on hold for 20 minutes, put back into the call center system and then hung up on.

I don't mind having a higher interest rate or carrying a balance but when they're going to up my rate by over 15% just because they now own the card, then I have a problem.  I do not have a balance on this card and thanks to the rudeness of their customer service agents I have paid off all 6 of my Chase cards and will not carry a balance on any of them.  There are many other banks out there that show their customers more respect than Chase.  HSBC, Barclays, Wells Fargo just to name a few.  I would highly recommend going with any other credit card offering bank over Chase.