I have had a few the Chase Sapphire cards over the last several years; the Reserve and the Preferred. I got both cards when there was a promotional bonus of extra points, which in my opinion is the only time to acquire a card. Their promotions are one of the best. The application process online is simple and easy and the cards come very quickly. I love the heavy weight of the cards, they are easy to find in my wallet, and don;t bend at all. The Chase Ultimate Rewards portal is where you spend your points for travel, hotel gift cards etc. it is extremely easy to navigate, and if you use it for travel they reward you with 25% more points. I have had to call the customer service line to help with a complicated trip, and the representatives were extremely helpful. I will always have a Chase card in my wallet!