Chase - Chase

Chase - Chase Reviews



Overall 1.5 star rating1.55 of 5 (by 11 users)



No one rated Chase - Chase as 5 stars
No one rated Chase - Chase as 5 stars%
0%
9% of people rated Chase - Chase as 4 stars
9% of people rated Chase - Chase as 4 stars%
9%
No one rated Chase - Chase as 3 stars
No one rated Chase - Chase as 3 stars%
0%
27% of people rated Chase - Chase as 2 stars
27% of people rated Chase - Chase as 2 stars%
27%
64% of people rated Chase - Chase as 1 star
64% of people rated Chase - Chase as 1 star%
64%
18% 18% of people recommend Chase - Chase 82% of people don't recommend Chase - Chase 82%
 

Chase - Chase Comparison

4 star rating Most Helpful
Favorable Review
MAY
12
2009

I have used this card for over four years.  I have traveled internationally, gone through college with this card, gone through my masters with this card.  The protection provided with this card is great.  I bought an item online and the company didn't provide the services promised, and charged me...

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reviewer
Every day computer user, saving a little

freedom1
Port Orange, FL
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1 star rating Most Helpful
Critical Review
OCT
10
2009

 

I applied for a standard Chase Credit Card years ago; I have kept most of my payments on time and have paid above the minimum payment. Once I missed a month due to being in the hospital and they charged me their ridiculous late fee of thirty nine dollars, really $39!!!! That fee pushed me about two...

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2009 Contributor
Every day computer user, in debt

cavercheer03
Alpine, CA
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Chase - Chase Ratings and Reviews

items/page: 15 | 30 | 50 displaying 1 to 9 of 11 sort by: most helpful | date | rating


1
helpful
vote
Every day computer user, in debt, on a strict budget

OCT
10
2009

 

I applied for a standard Chase Credit Card years ago; I have kept most of my payments on time and have paid above the minimum payment. Once I missed a month due to being in the hospital and they charged me their ridiculous late fee of thirty nine dollars, really $39!!!! That fee pushed me about two dollars over my limit and so they smacked me with an additional $39 fee. In my opinion this is taking advantage of the customer. I tried calling and explaining my situation and they reused to reduce the fees. After I made my payment they charged me $39 yet again!!!! Then, in one month they changed...

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1 star rating
2009 Contributor
cavercheer03
Alpine, CA



D
an aggressive investor, Every day computer user, an aggressive saver, computer literate, somewhat tech savvy, Mr. Fix-it

JUL
25
2009

JP Morgan Chase  is not a bank or credit card company to do business.  Everything I ever learned in college in the business realm, is totally opposite the way Chase operates. When my bank was unfortunately, bought by Chase, the hardcore, hardline, "quilty until proven inoccent" style of their work ethics,  sent me on an investigation to find a credit card company (and thus, a bank), that does business ethically, with integrity and one who valuse its customers.

SO here's an example of a person who was never late with any payments in 35 years (obviously, a senior), who pays off credit cards in...

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1 star rating
reviewer 2009 Contributor
inkydew
Ramona, CA



D
an moderate investor, saving a little

JUL
20
2009

I received a letter today from Chase (credit card) saying that they were going to lower my limit on my credit card.  The reason they are lowering my limit is because I have a high balance on two cards (both through Chase).

I am in the finance industry and know a good amount about credit scores and I have a relatively high score 700+.  The reason why I have a high limit is because I lend my brother some money off of the card, on a balance transfer. 

My question is why would they lower my credit limit even though I have a high score?  The way I see it, the loan for my brother is like co-signing...

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2 star rating
reviewer
cannon565656
West Chester, PA



D
Every day computer user, in debt

AUG
18
2009

I had two Chase credit cards, one with a rewards program coming over from the MyPoints rewards with WAMU, and another no rewards card. The rewards don't add up very fast but are a nice perk to get some extras once in awhile. After low introductory rates the cards shot up to above 20% interest as is typical with rewards cards. I use the cards regularly and never had a problem before. However, last month, Chase cancelled the no rewards card, which had a low balance and I had been paying on time on both. These were great cards but I wouldn't suggest Chase products because they are likely to cut you...

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2 star rating
reviewer
rhiannabanana
Parish, NY



D

NOV
24
2009

They let someone access my account and change the phone number and password then they sent me a email asking me if I changed my account information.They reissued a new account to me  but what got me upset was they put the thief's phone number on my new account not mind. I called them up and got all over them for that.

A week after they sent me my new card they sent me a letter stating that I was a credit risk and closed my account. What is so funny is that the two years I had the credit card I was never late and always paid more then the amount they asked for!


1 star rating
reviewer
dreamonlover
El Mirage, AZ



D
saving a little

APR
29
2009

I am trying to get myself out of the mess that I got myself into financially wise. I set up a payment plan with chase so that I could pay them off and be done with them. I did pay them in full of the 2000.00 that I owed them but instead of fixing that on my credit report which said I had an 8000.00 balance they called me a liar. Even after I faxed them a copy of my credit report they said that I made it up. If they cant even admit wheen they have wronged the customer what makes me think that when I need to use them again I will get the great service that I deserve.


2 star rating
reviewer
Duganswife
Tacoma, WA



D

OCT
14
2009

when u are in default the creditor call u 100 times a day and hang up on you never say antything just keep calling you check ouit your caller ids  i think this is harrament

it should eb be register with the better business burena  that is illegal


1 star rating
reviewer
jockmik60130
La Grange, IL



D
in debt

MAY
4
2009

I'm sure all credit cards are the same, but I find Chase to be unusually unforgiving. I had one late payment (1 day late) and my interest rate sky-rocketed to 29.9%. Luckily I don't carry a large balance. Don't let this happen to you 


1 star rating
reviewer
shesheena
Mays Landing, NJ



D
on a strict budget

JUN
27
2009

I really think that this credit card company Chase is very greedy and really doesn't care about the customer. At the end of the day they only really care if you made your last payment, not about a customers maybe hardship. But i really think the worst customer service from them was when one month i tried to make a early payment, but little to my knowledge my cycle hadn't come to a close on for the previous month. So chase looked at it as if i had made a double payment. They repeatedly hounded me the next month that i had not made a payment and demanded a payment, the worst part was when they repeatidly...

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1 star rating
reviewer
kerinati
Hartford, CT



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