Chase - BP Gas Visa Credit Card Review

Very bad company.  We had a perfect record for three years of always paying the full balance on time.  In June of 2009 we wrote the check and mailed the bill well in advance of the due date.  They never got it.  Either the Post Office or their proccessing center lost it.  The minimum payment was $10.  They charge us a $29 late fee.  We  appealed, thinking with  our good record they would waive the fee.  We also immediately sent in a payment for the balance which they got.  They would not waive or reduce the fee.  I strongly recomend against dealing with a company/bank like this.