Charter One Bank Review

My husband and I have been customers with Charter One Bank for several years.  We are very happy with their banking service, however, we do not recommend their mortgage services (CCO Mortgage). 

Charter One Bank locations are in the Midwest - Illinois, Indiana, Michigan, and Ohio.  Online accounts are also available.

We have a non-interest bearing checking account, which is free, has no minimum balance requirement, and has unlimited check writing.  My husband also has his own personal checking account and we often use the online transfer feature to easily move funds from one account to the other. 

We have had excellent customer service experience with the local bank branches, including the one time in which my math error resulted in an overdraft.  The employee who helped me was kind enough to remove the overdraft fee and help me figure out where my mistake was made. 

We do not have a savings account with Charter One Bank, due to the typical nature of bricks and mortar banks not having a very good interest rate.  We chose to have our savings account with online banks such as ING Direct and E*trade.

The Charter One website is easy to use and has several account features including account summary, transfer options, and easy to set-up bill paying.

Charter One Bank offers services for personal, small business, and commercial uses.  These include mortgages, home equity loans, mutual funds, IRA's, student loans, insurance, online investing options, etc.  The website is pretty informative about these products and it's easy to contact customer service if you need additional information.

Overall, my husband and I are happy Charter One Bank customers and will continue to use their banking services.