Charter One Bank Review

Charter One was a great bank years ago. They have been bought out by RBS and have become the worst bank ever. All of their fees are the highest in the industry. Policies have been changed to try to charge as many fees for everything under the sun that they can. Payroll checks are even on hold for 3-5 business days until they clear (so if you live pay check to pay check your in trouble). Everything is made to be as difficult as possible. Everyone that I have dealt with even at the call center are rude and obviously have not been tought how to talk to customers. This is a bank that is interested in bringing you in and squeezing as much money out of you as they can before you finally get mad and leave. I am switching to 5/3 and they are great so far. People are freindly, fees are fair, and policies are customer freindly. For example, If you are going to overdraft and need to cover something you can log online and do an advance ($10 per $100) to cover the account to prevent overdraft. When you put money in the ATM up to $100 is available immediately. They even have a lot of branches so your not driving 20 minutes to get to the bank. Bottom line do not do business with Charter One. Any bank but Charter One.