Charter - Cable TV Review

If we had any other choice, we would NEVER use Charter.  But unfortunately, much the like the downside of all telecommunications companies, Charter has a monopoly since they are the only ISP in the area.

Charter seems to work using Chaos theory, in that if a butterfly flaps its wings in China, our cable goes out.  We pay 125.00/month for cable television and cable internet, and at any given time, our digital cable box stops receiving.  Do they reimburse us for all the time our cable is out?  NO!  Because they say there is nothing they can do about it.

So when we finally decided to cancel the cable and keep the internet (mind you we stated this very clearly), their guy comes out and turns off both.  But they couldn't have the guy come back and reconnect our internet on the same day... oh no.  They had to schedule another time later in the week to turn the internet back on.

 Honestly, I've lived in three states, had five different internet providers, and I can honestly say with all my heart that I have NEVER had as many problems as we have had with Charter.