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Charter - Cable TV

Charter - Cable TV Review



Overall 2.44 of 5 view all 70 reviews



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hemleeck
Wisconsin Dells, WI
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Worst customer service I have ever experienced.
1 star rating

Budget-Conscious, technically challenged
Pros

    It works!, There are no pros

Cons
    Only Cable Available in Our Area, Automated Phones, where are the people?, Customer service does not LISTEN, Service promises aren't kept, Can't trust them

OCT
10
2008

I have never been so disappointed in customer service in my life! Our cable was down for 2 weeks due to an accidental cut in the line. We waited nearly 8 months for the problem to be entirely resolved. In the interim, our neighbor's driveway was damaged during an operation to bury the cable, we had exposed cable throughout our yard and 2 neighbor's yards for months. Countless phone calls were needed to complete jobs. We have no alternative here except satellite. Seriously thinking about changing!

I_thumb_down Charter - Cable TV is not recommended by hemleeck

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I_comment_shdw24 Comments about hemleeck’s Review



hemleeck wrote on Nov 7, 2008 at 6:47AM
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In response to drdeatharea51's comment from Nov 7, 2008 at 1:21AM:

I hear you! No other choice here except for satellite, and it would cost us more with all the tv's we have! Glad to know we're not alone! Heidi


drdeatharea51 wrote on Nov 7, 2008 at 1:21AM
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Feel for you, I have had my cable ripped down by semi's driving down my street. keep calling charter and all they do is send someone a few days later to put it back up.. also when they said they would put the cable underground all they did was run the wiring underground.. didnt even hook it up.. not only that the worst customer care I ever seen.. you talking to someone in india for crying out loud.. and the only people that we have other than Crappy Charter is dish.. at@t dont have their Uvers out here nor do Verizon.. Comcast suppose to be around here soon.. PLEASE comcast, Verizon, AT@T PLEASE HELP....


1 star rating
"Right hand doesn't know what the left hand is doing!"
More Charter - Cable TV reviews
3 star rating
"I'm Glad DTV Came Along"



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