Charter - Cable TV Review

Overall 2.43 of 5 view all 72 reviews

deedubya13
Sullivan, MO

Great service, just make sure you pay before the bill is late!

Budget-Conscious, somewhat tech savvy, computer literate

Pros

Cable Available w/high speed internet, It works!

Cons

cable cut off despite paying bill!, Customer service does not LISTEN

APR

2008

I like the charter bundle I have. I like charter as a whole. But man, when I first moved out onto my own, I had a b!tch of a time getting my service up and going.

I have nothing against Indians answering phone calls, but man, the couldn't find my house, they couldn't find my account, they kept on saying the only address matching mine was 60 some odd miles to the north of where I actually am.

It took 5 very polite and understandable operaters, a jamacian and an American to figure it all out.

And G-D forBID you don't pay a week before your bill is due! OY VEY!

They have a great service, but they need to work on their CUSTOMER service!! (And I work in fricken RETAIL yall... I can put up with a lot!)