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Charter - Cable TV

Charter - Cable TV Review



Overall 2.44 of 5 view all 70 reviews




Great service, just make sure you pay before the bill is late!
3 star rating

Budget-Conscious, somewhat tech savvy, computer literate
Pros

    Cable Available w/high speed internet, It works!

Cons
    cable cut off despite paying bill!, Customer service does not LISTEN

APR
17
2008
I like the charter bundle  I have. I like charter as a whole. But man, when I first moved out onto my own, I had a b!tch of a time getting my service up and going.

I have nothing against Indians answering phone calls, but man, the couldn't find my house, they couldn't find my account, they kept on saying the only address matching mine was 60 some odd miles to the north of where I actually am.

It took 5 very polite and understandable operaters, a jamacian and an American to figure it all out.

And G-D forBID you don't pay a week before your bill is due! OY VEY!

They have a great service, but they need to work on their CUSTOMER service!! (And I work in fricken RETAIL yall... I can put up with a lot!)


D
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