Charter - Cable TV Review

Overall 2.41 of 5 view all 69 reviews

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dizzyfariy
Kasson, MN

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I love the service, but I can't believe others reviews

a techie, Budget-Conscious, computer literate

Pros

great channels for the kids, Cable Available w/high speed internet, interactive guide fun and helpful, It works!, enjoy free on-demand selections and DVR

Cons

The reviews I've read from others

APR

2008

I have NEVER had a single problem with charter service, and I've been with them for years. I love the service I get from charter. I cant believe some of the reviews that I've read. The employees dont lie, you just think they do. Your not happy by what they say. Just because they can't jump through hoops and make you the happiest person alive because your missing one channel and you want 3 months taken off of your bill, you think they're lying. In reality think of how much every single channel costs. Also, think of how much your cable costs each day. I've seen so many reviews that state that its so expensive. Also, I'd like to know how many of you started screaming at the person that you got on the line. You have the right be upset, you have the right to be frusterated. But do you have to scream at the person and call them foul names? How far do you think your going to get by using foul language? The representative has the right to disconnect the call when you start swearing at them, and most of them will put up with it for quite a while. I know that American Idol is very important to you, but every company has to pick their battles you know. Which do you think is more important, a customer missing 1 or 2 channels, or a customer that is missing their telephone service?

Last edited on Apr 19, 2008